Say Good-Bye to Bankers Hours and Create Accessibility
October 31, 2016
When I look at the professional service industry I get frustrated about the stereotypes. That the big corner office or the high hourly rates = the better service. I am not saying that this is what everyone thinks but the perception is definitely out there. Isn't it possible that good service can be provided by anyone - from anywhere? The days of "Bankers Hours" and Water Cooler talk are quickly being replaced by Flex Hours and Slack Team Messaging. Professional services need to adapt to keep up with the new normal.
With our world becoming increasingly mobile, virtual offices becoming the new norm and markets becoming more expansive, doesn't it make sense that the professional advice you rely on most adapt as well? Even Banks don't have "Bankers Hours" anymore - they have online banking, evening hours and mobile services. They have adapted to the needs of their clients. I believe that professional services providers should be the leaders in creating virtual work environments, forging the paths to bring you the services your business needs - when and where you need it.
Evolving to adapt to this change in work environments should not be barred by the tradition of professional services. Just because something has always been done one way, doesn't mean that is the only (or the best) way to do it. This is an opportunity for professional services to take an industry that is relied upon by many - and make it better by creating greater access to it.